Contact UsFinancial Aid Office
535 Watson Drive
Claremont, CA 91711 Location: Building 535
Phone: (909) 607-8258
Fax: (909) 607-8086
Email: financial_aid[at symbol]kgi.edu
My Financial Aid
This section of the KGI Student Portal is where you will view all of the aid available to you.
ACCEPT or DECLINE - Here you are able to accept or decline the Unsubsidized and Graduate PLUS loans available to you. If the ACCEPT box is not checked the loans will not be disbursed to your account.
- If you would like to change the amount of a loan on your portal, please email the KGI Financial Aid Office at financial_aid[at symbol]kgi.edu.
Award Letter - The My Financial Aid page of the KGI Student Portal serves as your Award Letter. If you need a paper award letter, please contact the KGI Financial Aid Office.
Status - The status column on the My Financial Aid Page indicates where your loan is in the awarding process.
- Pending Loan Approval - your loan has not been sent to the Department of Education. The most common reason for a loan to be held in pending status is that you are missing Entrance Counseling or one or more MPN's. Click on Document Tracking to view your missing documents.
- Originated/Pending Disbursement - your loan has been created with the Department of Education, but has not been disbursed. Loans cannot be disbursed more than seven days before the beginning of the semester. While your loan is in originated status you can make changes to the loan amounts by emailing the KGI Financial Aid Office.
- Disbursed - your loans have been disbursed from the Department of Education. The loans will be posted to the My Ledger section of your KGI Student Portal, no longer showing as Pending Financial Aid. Loans cannot be disbursed until you have accepted them on the My Financial Aid section of your KGI Student Portal.
Refunds for Living Expenses
If you are expecting a refund for living expenses, the Student Account Department processes all refund checks once the loans have been disbursed. The checks are available from the Student Account Department 14 days after your loans are disbursed to the student ledgers. They are usually available the first week of the official semester (not orientation). The KGI Student Account Department will notify you when your check is ready to be picked up.
This section contains the documents that you are required to complete before your loans can be processed. If you have uncompleted documents, your loans will not be processed.
This section of the KGI Student Portal will show you all of your tuition charges for the semester. Please speak to the KGI Registrar Melissa Brown (Melissa_brown[at symbol]kgi.edu) if you have any questions regarding the tuition and fee charges.
- If all or part of your available financial aid has not been transferred to your ledger, you can still view your pending financial aid by clicking on the SHOW PENDING FINANCIAL AID button. Overall Balance total will reflect all pending financial aid.
- Once the semester has started, if your loans have not been changed to Disbursed Status and posted to your Ledger, please look on the Document Tracking section of the student portal for the documents you are missing.
- If you have any questions regarding how to pay your balance, or a payment that you made, please contact the KGI Student Account Department at student_account[at symbol]kgi.edu.
For questions regarding the following topics, you may contact:
- Loans (Federal Direct Loans or private loans) contact the KGI Financial Aid Office financial_aid[at symbol]kgi.edu.
- Student Health Insurance (SHIP), contact Student Services student_services[at symbol]kgi.edu.
- Paying your balance due, contact Student Accounts student_accounts[at symbol]kgi.edu.
- Tuition and Fees, contact the Registrar registrar[at symbol]kgi.edu.