Information Technology
General Information - What is the policy regarding appropriate use of KGI IT resources?
- What networked folders are accessible to me?
- What is the Announcements public folder used for?
- Who do I contact for assistance with a computer problem?
What is the policy regarding appropriate use of KGI IT resources?
Access to KGI IT resources is a privilege, which is allowed only to KGI's personnel, students, and authorized visitors. All users must understand and abide by the responsibilities that come with the privilege of use. Use must be in accordance with the The Claremont Colleges Policy Regarding Appropriate Use of Campus Computing and Network Resources. Computer Labs: are located in rooms 111 and 113 in building 535, and in room 151 in the 517 building for your use. Please do not disconnect the power cords or network cables on the lab PCs. If you walk away from a PC please lock the display, but be considerate of others, logoff if you'll be gone for more than a few minutes. Don't store data on the local drive of any PC - that includes the Desktop. We don't back up local systems. The antivirus software on the lab PCs updates automatically every few hours, please do not try to interrupt the update - it should complete within a couple of minutes. The scanner PC located in the 535 building, room 118 may be used for scanning. What networked folders are accessible to me?
Faculty/Staff: Your personal drive is your J: drive.
Students: Your personal drive is your U: drive. It is a place that only you have access. It is accessible from any KGI computer that you are currently logged on, and in some cases, it is even accessible from your home. \\corcovado\public: contains curriculum materials. Data should never be stored on your desktop or anywhere else on your hard drive. If your system crashes, you may lose all of your work. Other Network Locations: There are also other network locations that contain shared files that you or your department may have access. These will be explained on an as needed basis. Please do not use administrative PC's or printers. What is the Announcements public folder used for?
All announcements received from the other Claremont Colleges are posted to the 'Announcements' public folder on the mail server. Anyone can send announcement e-mails to all the other colleges by using the address - students@claremont.edu - staff@claremont.edu - faculty@claremont.edu Who do I contact for assistance with a computer problem?
If you need help, please send an email to helpdesk@kgi.edu. Email is the preferred method of contacting the helpdesk. An email sent to the helpdesk is delivered to all of the members of the IT staff. You can also telephone the helpdesk at x70387 or (909) 607-0387. IT personnel are located in rooms 118, 118A, and 120 in building 535. Keep in mind, we do not repair personally owned hardware and we will not load unlicensed software.
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