You will need to confirm that KGI has received an official transcript containing proof of conferral of your previous degree. If you haven’t done so, contact your prior institution’s Registrar and have them send a transcript to:
Keck Graduate Institute Office of the Registrar
535 Watson Drive
Claremont, CA 91711
Additionally, you will need to submit an “Intent to Receive a Degree/Certificate” form to the Registrar. You may pick up a form from outside the Office of the Registrar, fill it out, and turn it into the metal box. You may also download it, print it, fill it out and turn it into the metal box. PLEASE be careful to fill out the whole form.