Driving down costs by achieving operational excellence is an essential skill in all areas of pharmacy practice including health-systems, community pharmacies and chains, the biotechnology and pharmaceutical industry, and government organizations. Operations management integrates quantitative and qualitative aspects of management to determine the most efficient and safe means of supporting health and patient care delivery while improving the organizations financial health. Pharmacists trained in this area can combine their expertise in medications and pharmacy practice with the principles of effective operations management to enhance the delivery of healthcare in fiscally responsible manner. They can use lean management principles to increase the value stream by reducing or eliminating defects in the system and enhancing steps that add value.

Suggested Topics:

  • Continuous Quality Improvement
  • Patient Safety and Risk Management
  • Logistics and Supply Chain Management
  • Integrated Technology Strategies
  • Biopharmaceutical Quality Assurance and Control
  • Fundamentals of Commercial Biotech
  • Business Operations
  • Global Supply Chain
  • Electronic Health Records