A Student Guide

  • Zoom is KGI’s easy-to-use video conferencing platform that provides high definition, interactive collaboration tools, and telephone conferencing to use for communication and collaboration. If you want more details beyond this Student Guide, you can also download Zoom’s 30-page “Getting Started with Zoom” PDF guide.

    Learning with Zoom you can:

    • Learn with up to 300 students simultaneously
    • Watch your instructor’s screen and share your screen with the class 
    • Annotate and mark on the screen
    • Diagram and draw on a whiteboard
    • Break into groups for discussions or projects
    • Chat with the whole class or individuals to share questions or learning resources
  • Your professor will send you a Zoom URL link prior to class so you can access the online session. They will also post the URL on the course Sakai page.

  • At the most basic level, all you need to use Zoom is a laptop or mobile device with Wi-Fi and built-in webcam and microphone.

    The following equipment will enhance your experience but is not necessary:

    • USB Web camera (Turn it on!)
      • A camera will increase your connection with your instructor and your peers by allowing you to see each other face-to-face.
      • Don’t want your background to show? Download and use one of KGI’s branded images for your virtual background. In your Zoom settings, click on ‘Virtual Background’ and then upload the image of your choice. Be sure to uncheck the box ‘Mirror my video’ for the image to display properly.
    • Headset with a microphone
      • This will let you hear and be heard more clearly. This does not need to be fancy equipment, it can be the same as the headphones you might use with your phone.
    • Charger
      • Charging your device during your class will ensure you do not have an unexpected power outage interrupting your learning.
  • Here are the top three problems that make up the majority of Zoom issues and how you can address them before they happen:


    If you’re still experiencing trouble, KGI’s IT team is available to assist you. You may reach them at: helpdesk@kgi.edu.

  • Start class off right with some basic Zoom etiquette:

    • turn on your camera
    • look at the camera in order to make eye contact when you’re talking
    • mute your microphone when you aren’t contributing

    During class, you might engage with your instructor and other students using some of these Zoom tools:


  • You don’t have to wait for class to start to use Zoom. 

    You can use Zoom to: 

    • Reach out to your instructor for an office hour or meeting
    • Meet with classmates about a project
    • Ask questions
    • Have discussions