Year: 2005-06

Company: Invitrogen

Liaison(s): Scott Arnold

The process developed in this TMP supports forecasting and capacity planning for RNAi Services, Protein Production, cDNA Libraries, and Cloning Services. KGI students examined historical data using statistical tools to identify demand trends, resource consumption (both FTE and equipment), and scientific cycle times to develop models and tools enabling Invitrogen to coordinate fulfillment and process support staffing with anticipated demand. Key metrics utilized in this process include: Services Orders Not Yet Started, On-Time Delivery, Services Plan, Forecast and Actuals, and Services Scientific Cycle Times. The team worked with stakeholders at Invitrogen to ensure utility of this new process across several organizational groups.