Year: 2017-18

Company: BioMarin

Liaison(s): Carola Bartlett, Kritika Malani, Kevin Webb

To cultivate their metric system, BioMarin has identified the Gartner Hierarchy of Metrics (HoM) framework as a tool they can adopt and utilize within their end-to-end supply chain management. The previous iteration of the BioMarin Supply Chain Team focused on the development of a BioMarin based HoM, mapping BioMarin metrics onto the Gartner HoM and identifying gaps in coverage. Our task was to refine established metrics and develop processes to implement BioMarin metrics that would assess the current company performance while providing actionable information that could be used to improve supply chain performance. Working closely with individual metric owners to understand their vision, the team developed tools to be used in the monthly data collection process as well as informational presentations to be used in the education of unfamiliar stakeholders. Going forward, BioMarin will continue to identify improvement opportunities, continually developing their metrics to strive towards a more profitable perfect order.