The Information Technology Department at Keck Graduate Institute provides strategic technology solutions in order to support KGI’s mission.

The chart below lists the current suite of technology solutions in use at KGI.

Contact us at:
helpdesk@kgi.edu
909.607.0387
535 Watson Dr., Suite 118
Claremont, CA 91711
Monday-Friday, 8 a.m.-12 p.m. and 1 p.m.-5 p.m.

Service Description User Group
Help Desk IT provides assistance for technology-related issues. Students, Faculty, Staff
Email IT provides the Microsoft Office 365 email system for faculty and staff and provides Google G Suite for Education for students to support academic and personal communication requirements. Students, Faculty, Staff
Wireless Connectivity IT provides wireless networking for those who wish to use their laptops and smart devices while on campus. Students, Faculty, Staff
Empower/Student Portal This gateway allows students to maintain their contact information, register for classes, view unofficial transcripts, and pay tuition bills. Contact the Registrar’s Office for more information. Students
Computer Lab IT maintains a student computer lab for students in the 517 building. Students, Faculty, Staff
Canvas Canvas is the learning management system used at KGI. It provides web space for faculty to distribute class resources, conduct online class activities, and facilitate collaboration. Students, Faculty
Technology Equipment Check Out IT allows students, faculty, and staff to borrow technology equipment for academic use. Please contact helpdesk@kgi.edu for reservations. Checkout is based upon quantity available. Students, Faculty, Staff
Classrooms All KGI classrooms are equipped with instructional technology to support faculty’s teaching and learning activities. Faculty, Staff
Technology Purchases For any KGI technology purchase, please contact IT first. IT can guide you with choosing the correct technology for your needs and make sure that the technology will work with the rest of the technology at KGI. Contact the helpdesk@kgi.edu for more information. Faculty, Staff
Box.com The Claremont Colleges use Box.com for secure file sharing, storage and collaboration. Contact the helpdesk@kgi.edu for more information. Faculty, Staff
Web-Based Conferencing KGI uses Zoom.us for web-based conferencing. Contact the helpdesk@kgi.edu for more information. Faculty, Staff
Telephone Services For issues related to your office telephone, please contact the helpdesk@kgi.edu. Faculty, Staff
Password Management Policy This Password Management Policy outlines the guidelines and procedures for creating, managing, and protecting passwords within KGI. Students, Faculty, Staff